When our family moved from the Chicago area to Kansas City last summer we began attending a church called, Church of the Resurrection. Our pastor is Adam Hamilton who is a brilliant communicator and very thoughtful writer. His latest book is entitled, Seeing Gray in a World of Black and White: Thoughts on Religion, Morality and Politics. This week Adam will be preaching his sermons on location in Israel and shipping the DVD’s back for us to worship with on Sunday. Very cool…
For the last couple of months I have been volunteering in the youth ministry (called rezlife) It’s been great to be able to help out such a great team of ministers. I’m looking forward to engaging deeper as the weeks and months go by.
Anyway, jumping head first into a new youth ministry has been tough to say the least. After 12 years of doing youth ministry as a paid youth pastor and now being on ‘the other side’ of it all as a volunteer, I have learned a ton. One of the things I have learned is how difficult it is to get plugged in as a volunteer! So I crafted this little list of 13 things I’d do if I was ever back in the church as a youth pastor.
- After three or four weeks of consistent attendance, I’d make sure I introduced them to the students at the large and small gatherings — in a talk show host kinda way. I think I’d wait the couple of weeks to minimize the revolving door.
- I’d highlight the new volunteer in a e-newsletter, e-blast, Facebook group or any other way possible. I’d do this in cooperation with # 1.
- I’d introduce them to students just as if I was introducing a new student to the group. “Hey Rob! Come here for a sec. Have you met Chris yet? He’s new to the group.”
- Give the new volunteers some sort of mechanism that the students expect might lead to conversation with the new volunteer. Something like a survey of sorts or even a tag (a non-verbal invitation) on one of the students shirts that gives permission for the new volunteer to ask them a question or two. A verbal one is totally cool, too. It would be great if we could invite our students to be the one to start the conversations.
- I think I might work to introduce them to a small group first. Having the names of at least three or four students would really help to get to know the students in a larger setting. Knowing a persons name is a great way to say hello at the very least. Something like, “Your name is Rob, right?” And go on from there…
- It might also help to allow for there to be a mechanism aligned with the talk or message or lesson that gives permission for a new volunteer to ask a student or two what they thought about X, Y or Z from the talk. This could be during the gathering or after it is all over.
- I’d make sure that the newest volunteers are the ones getting the most face time with the students. Opportunities like serving food, receiving the offering, sitting at the registration tables, passing out information, etc. can lead to some great conversation.
- I’d work hard to do a two-three minute video interview intro that could be on the screen before worship or after or some other time. I probably wouldn’t overkill it so if I did this, I wouldn’t do # 1 but I’d still do # 2. Although, I think a “live” intro is always the best there are some folks who might be better represented on a video.
- If the new volunteer had a specific talent or gift and they felt comfortable I’d have them perform their magic show, sing a song, read their poetry, paint, teach, juggle, etc. very early in the process of engaging with the group. This might more immediately draw students who share an affinity into a conversation. This is a hard one because a lot of youth pastors I know don’t want to give the stage up to anyone, especially a volunteer.
- I think I would assign a veteran volunteer to show them the ropes for a few weeks in a row. There is nothing like the feeling of standing in a room all by yourself. Crazy awkward. Remember how you felt as a teenager when that happened to you? Yep. It still feels the same.
- Name badges on lanyards work great to identify volunteers. Visitor lanyards can even look different to help them stand out. BTW – this is a great security mechanism too. Especially if you have a large group and the number of adults can make it hard to know everybody. I think if I were a youth pastor again, I’d have the volunteers where a shirt or a lanyard. Something. Anything. Without some kind of designation new volunteers just look like the weird uncle everyone has.
- I know I’d do a better job following up with new volunteers. An email or a phone call asking, “How can we make your time better or make you feel more comfortable?” can go a long way with a newbie.
- I think I would be much more vocal with the students about the value of incarnational ministry than I ever was as a youth pastor before. I would probably say something like, “All of you know that we are all about community; about relationships. You may have an adult or two you don’t know approach you and try to engage you in a conversation. Don’t be wigged out. This is part of what we do. We care about you and we want to get to know you better.” Whatever… I am sure you can think of something better or something the better reflects your ministry context. Either way, say something. It’ll cast some vision (think: Hybels well-known phrase, “vision leaks”) to your already established volunteers and students.
Can you think of any more? I am sure you can think of a ton more. I’d love to know how some of you are engaging new volunteers. Share your wisdom!
I should mention that much of this list above is what I know “works” — it is what our youth ministry does with new volunteers and I have appreciated it. Our context might be very different than yours so take the above 13 with a grain of salt. Regardless, reflect on how well you are doing in this area. If you feel like your volunteers with tell you the truth and not just what they know you want to hear ask them what their experience was like.
I like the way you think. I am also a youth ministry volunteer who was a youth pastor. I’ve been at Saddleback Church for 10 years, but I still remember how painfully awkward that first month was before I got to know people.
The one thing I would add is the importance of helping out at special events; especially retreats. Spending a weekend away with the ministry is a great way to launch a new volunteer into relational ministry.
I also write a blog about being a volunteer youth worker. Please check it out if you get a chance – http://www.VolunteerYouthMinistry.com
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this is a fab list chris.
would you say that some of these are more geared towards the large youth communities? as i was reading some of your list and thinking, if you have the 10 kid youth community some of the small group question time, videos, etc. might happen either naturally or seem excessive. grain of salt taken. but its worth noting.
dennis,
thanks for stopping by and your tip about special events is great. those have traditionally been good times to engage.
gavin-
yeah, great point. these are probably geared towards larger groups. although, smaller groups can certainly benefit from some of the points, i think.
[...] Ways To Help Volunteers Plug In Mar.12, 2009 in Youth Ministry, Youth Work Following on from my last post about recruiting and keeping volunteers, Chris over at A New Kind of Youth Ministry has posted a thoughtful “13 Ways To Help Your New Vol’s Plug In.” After 12 years of doing youth ministry as a paid youth pastor and now being on ‘the other side’ of it all as a volunteer, I have learned a ton. One of the things I have learned is how difficult it is to get plugged in as a volunteer! So I crafted this little list of 13 things I’d do if I was ever back in the church as a youth pastor. [...]
[...] with the youth community at Church of the Resurrection. So it is interesting to read some of the 13 ideas he shares about getting plugged in as a volunteer in youth ministry now. I think I would assign a veteran volunteer to show them the ropes for a few weeks in a row. There [...]